Terms And Conditions

Acceptance Of Terms And Conditions

By creating an AFTERHILLS account and by using the AFTERHILLS app, either via a mobile service, phone app or via computer (hereinafter called collectively the “Service”), you agree with the:

  • Terms and conditions of use
  • Confidentiality Policy, each of them incorporated in this agreement
  • Any terms disclosed and agreed by you if you purchase additional options, products or services which we offer to the Service. If you do not accept and agree to observe all the terms of this agreement, please do not use the Service.

AFTERHILLS SRL reserves the right to modify the present terms and conditions without any prior notice. The most recent version of this agreement will be posted on the services of the settings and on www.afterhills.com and you should regularly check the most recent version. The most recent version is the version to be applied.

If the modifications include material changes affecting your rights or obligations, we will send you a prior notification via reasonable means which may include notifications via services or email. If you continue to use the services after the modification come into effect, you agree with the revised agreement.


By creating an account and using the Service, you represent and warrant that:

  • You are at least 18 years old and may sign an agreement with AFTERHILLS,
  • You are not restricted to use the Service in accordance with the EU legislation or the laws of any other applicable jurisdiction,
  • You will observe this Agreement and all applicable local, national and international rules, regulations and laws, and
  • You were not convicted for a crime and you are not required to be registered as a sex offender in any state, federal or local registry for sex offenders.

Your Account

You are responsible for maintaining the confidentiality of your authentication accreditations you use for registration with AFTERHILLS and you are the sole responsible for all the activities related to these accreditations. If you believe that someone else accessed your account, contact contact@afterhills.com as soon as possible.

Modification of Services and Termination

AFTERHILLS SRL constantly strides to improve its services and to offer additional interesting and useful options. This means that we may add from time to time new features or make improvements to our products as well as eliminate some functions. If such actions do not significantly affect your rights or obligations, it is possible not to notify the users before taking such actions.

We may even suspend the services as a whole based on a prior notification except the case in which mitigating circumstances, such as safety or security related concerns, do not allow us to take such actions.

You may cancel your account any time, due to any reason, by following the instructions from the “settings” of this service; however, you have to manage your purchases in apps via the mobile device platform (e.g., iTunes, Google Play).

Rights Granted by AFTERHILLS

AFTERHILLS provides a personal, global license, royalty free, non-exclusive, revocable and license free access and use of services. The sole purpose of this license is to allow you to use and enjoy the benefits related to the Services planned by AFTERHILLS and stipulated in present Agreement. Consequently, you agree NOT to:

  • Use the Service or any contents of the Service for business purposes without our prior consent;
  • Copy, modify, send, create any works derived from, use or reproduce in any way materials, images, trademarks, trade names, service marks or other rights of intellectual property, property contents or information accessible via the AFTERHILLS Service without our prior consent;
  • Express or imply the fact that your statements are approved by AFTERHILLS;
  • Use any robot, bot, spider, crawler, search/recovery app of the website, proxy or other manual or automatic device, methods or processes of access, recovery, indexing, structure or presentation of the service or its contents;
  • Use the services in any way which might interfere, disturb or negatively affect the service or the servers or the networks connected to the service;
  • Upload viruses or other malware codes or to compromise in any way the security of the services;
  • Cancel the headings or to manipulate in any way the identifiers in order to hide the origin of any information sent to or via the Service;
  • Modify any part of the service without the written prior authorization of AFTERHILLS;
  • Use meta-labels or codes or other devices containing any references to AFTERHILLS or to the service (or any trademark, service name, logo or motto of AFTERHILLS) in order to direct people to any other website for any other purposes;
  • Modify, alter, adapt, sub-license, translate, sell, decode, decompile or disassemble any part of the Service or compel others to do such actions;
  • Use or develop third-party apps interacting with the contents or information of the Service or of other users without our written consent;
  • Use, access or publish the programming interface of the AFTERHILLS apps without our written consent;
  • Test or scan the vulnerability of our services or any system or network;
  • Encourage or promote any activities in violation of the present agreement.

The Company may investigate and may take any available legal actions in response to illegal and/or unauthorized uses of the service including the disabling of your account.

For any software provided by us you may automatically download and install updates or other new features. You may adjust these automatic downloads via the device settings.

Our license for your contents is subject to your rights in accordance with the applicable law (e.g., laws related to personal data protection in the extent in which the contents comprise personal information as defined by these laws), and limit to the operation, development, provision and improvement of services, as well as the research and development of new services. You agree that any content you place or authorize to be placed within the Service may be viewed by other users and any persons visiting or participating to the Service (such as the persons who may receive content from other AFTERHILLS users).

You agree that all information you send when creating your account is true and accurate and that you have the right to post the content on the service and to grant the AFTERHILLS license from above.

You understand and agree that we may monitor or review any content which you post as part of a service. We may delete any content, totally or partially, which, in our sole opinion, violates this agreement or may prejudice the reputation of the service.

When you communicate with our customer service representatives, you agree to be respectful and amiable. If we consider that your behavior towards any of the customer service representatives or any employees is at any time threatening or offending, we reserve the right to immediately close your account.

Since AFTERHILLS allows you to use the Services, you agree that we, our affiliates and third-party partners may place advertising on the Services. By sending suggestions or feedback to AFTERHILLS concerning our services, you agree that AFTERHILLS may use and share this feedback for any purpose without compensation.

You agree that AFTERHILLS may access, keep and disclose information about your account and content, if required by the law or in good faith that such an access, preservation or disclosure is reasonably necessary, such as:

  1. To observe legal processes;
  2. To apply the present agreement;
  3. To respond to the accusations according to which any content violates the rights of third parties;
  4. To respond to your requests for customer services; or
  5. To protect the rights, property or personal safety of the Company or of any other person.

Community Norms

By using the Services, you agree NOT not to:

  • Use the service for any illegal or restricted purpose, according to the Agreement;
  • Spam, request money from users or fraud;
  • Immortalize any person or entity or to post images of another person without his/her consent;
  • Harass, intimidate or defame any person;
  • Post any content which violates the rights of any person including advertising and privacy rights, copyright, trademarks or any other rights of intellectual property or contractual rights;
  • Post any content which constitutes hate speech, threats, sexually explicit or pornographic contents, which incites violence or speech containing nudity or graphic or gratuitous violence;
  • Post any content promoting racism, bigotry, hate or any kind of physical harm against any group or individual;
  • Request password for any purpose or personal identification information for business or illegal purposes from other users or to distribute personal information of other persons without his/her content;
  • Use the account of other users;
  • Create another account if we already enabled your account except the case in which you have our approval.

AFTERHILLS reserves the right to investigate and/or disable your account without any refund obligations if you abused the service or behaved in a way considered by AFTERHILLS to be illegal or inadequate, including actions or communications outside the service but which involve users encountered via the service.

Notification And Procedure For Claiming Copyright Infringement

If you consider that your work was copied and posted on the service in a way which constitutes a breach of copyright, please provide the following information to our copyright agent:

  1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
  2. A description of the work protected by copyright you consider to be breached;
  3. A description of the place in which the material you consider to be breached is located on the service (and this description must be reasonable enough to allow us to find the allegedly breached material);
  4. Your contact information including address, phone number and email address;
  5. Your written statement made in good faith that the concerned use was not authorized by the owner of the copyright, by his/her agent or by law;
  6. Your statement made under the penalty that the above information related to your request is correct and that you are the owner of the copyright or that you are authorized to act on behalf of the copyright owner;

The notification of complaints related to the breach of copyright must be provided to the Company, at contact@afterhills.com.


AFTERHILLS provides the services based on and in the extent allowed by the applicable law, does not grant warranties of any kind, either express, implicit, statutory or otherwise regarding the service (including its entire content) including, but not limited to, implicit warranties of quality, marketing or conformity for a certain purpose or non-compliance. AFTERHILLS does not mean or warrant that:

  • The service will run continuously, safe or error free;
  • Any malfunctions or errors will be corrected or
  • Any content or information you obtain from or via the services is accurate.

Third Party Services

The service may contain ads and promotions offered by third parties and links to other websites or resources. AFTERHILLS is not responsible for the availability (or lack of availability) of such external websites or resources. If you choose to interact with third parties made available via our service, the terms of such parties will govern their relationship with you. AFTERHILLS is not responsible or liable for the terms or actions of these third parties.

Limited Liability

To the fullest extent permitted by the applicable law, AFTERHILS, its affiliates, employees, licensees or providers of services is not liable in any case for any indirect, consequential, incidental, special or punitive damages including, but not limited to, losses of profit, irrespective if these were borne directly or indirectly or any loss of data, usage, goodwill or other intangible losses resulting from:

  1. Access to or use of or failure to access or to use the services
  2. Behavior or content of other users or third parties by or after the use of services; or

Some jurisdictions do not allow the execution or limitation of certain damages so that some or all the exclusions and limitations of this section may not apply to you.


Any proceedings for the execution of this litigation agreement may be initiated at the competent law courts of Iasi, Romania. You hereby agree irrevocably regarding the competence of the respective law court for this purpose.
The online dispute resolution platform of the European Commission is available at https://ec.europa.eu/odr. AFTERHILLS does not participate to the procedures of dispute resolution before an entity of arbitrage for consumers regarding the users living in the EU or in the European Economic Area.

Applicable Legislation

The EU and Romanian norms apply to any disputes related to or in connection with the present Agreement or with the Services. In order to avoid any doubts, selecting the applicable law in the EU does not supersede any mandatory law regarding consumer’s protection in such jurisdictions.


There are two types of tickets: tickets purchased online via the AFTERHILLS system, available on the website or on the mobile app and tickets purchased via AFTERHILLS partners.


General Access Ticket
authorizes the access of the attendee to the festival premises for its entire duration starting from the first day at 11.00 a.m. until the end of the festival;
General Access + Camping Ticket
authorizes the access of the attendee to the festival premises for its entire duration starting from the first day at 11.00 a.m. until the end of the festival, but also offers a camping place and full access to the showers and toilets in the camping area.
General Access + Parking or RV Parking Ticket
authorizes the access of the attendee to the festival premises for its entire duration starting from the first day at 11.00 a.m. until the end of the festival, as well as access to the parking lot.
1 day tickets
authorizes the access of the attendee to the festival premises on the 1st day, from 11.00 a.m. to 8.00 a.m. of the following day when the ticket becomes invalid and the attendee loses his/her access right to the festival.

Minors under 14 years have free access to the festival but only if they are accompanied by a parent or legal guardian.
The minors will receive bracelets of different color restricting them in purchasing alcoholic beverages or cigarettes on the festival premises.

People with disabilities who submit a copy of their disability certificate are granted General Access to the festival, free of charge.
People with special needs must submit an application containing a copy of the disability certificate and a copy of the identity document at the email festival@afterhills.com.

It is strictly forbidden to resell the tickets. AFTERHILLS reserves the right to forbid access to people suspected of illegal purchasing tickets or invitations.

AFTERHILLS reserves the right to check the access bracelet of an attendee when entering the festival but also during the entire duration of the festival.

Bracelets which are damaged or broken cannot be replaced by AFTERHILLS. Access to the Festival will require the purchase of another ticket.


The attendee can purchase tickets from www.afterhills.com or via the mobile app AFTERHILLS Music & Arts Festival available on Android and iOS using the EuPlatesc payment method.
The purchased tickets cannot be replaced. The value of the tickets cannot be refunded.
The promoter reserves the right to modify the ticket prices without prior notice.

Other Clauses

The present agreement together with the confidentiality policy, safety advices and all the terms stipulated and agreed by you, if you purchase other items, products or services provided by us to the service, comprises the entire agreement between you and AFTERHILLS regarding the use of the service.
If any provision of this agreement is considered invalid, the remaining provisions of this agreement will remain in force and effective. The Company’s failure to exercise or to execute any right or provision of the present agreement will not constitute a waiver of this right or provision.
You agree that your AFTERHILLS account is non-transferable and that all your rights related to your account and its contents terminate in case of death. This agreement shall not be construed as leading to the establishment of an agency, partnership, joint venture or job position, and you might not need to make any statement or involve the abovementioned in any way.